UNIVERSAL

TRUST CENTER

Terms of Service
Effective Date: October 26, 2025 | Last Updated: July 26, 2026

Please read these Terms carefully. They form a binding agreement between you and Universal Inc. when you access or use a covered website, product, service, program, membership, or application.These Terms of Service ("Terms") govern your access to and use of websites, applications, products, services, programs, content, memberships, events, communications, and other offerings owned or operated by Universal Inc. ("Universal," "we," "our," or "us").These Terms apply to Universal Inc. and its consumer-facing brands and services, including RE-BOOTED, Dirty Gurl Dirt, Universal Personal Training, AIRLUME, and additional Universal Inc. brands or services introduced in the future, unless separate terms expressly apply.
By accessing or using a covered offering, creating an account, placing an order, enrolling in a program, or otherwise indicating acceptance, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the applicable offering.1. Eligibility and Authority
You must be at least 18 years old and legally capable of entering a binding agreement to make purchases, create a paid account, or enroll in a paid service. If you permit a minor to use an offering, you represent that you are the minor's parent or legal guardian and accept responsibility for the minor's use, subject to applicable law. If you use an offering for an organization, you represent that you have authority to bind it.2. Accounts and Account Security
Some offerings may require an account. You agree to provide accurate, current, and complete information; maintain the confidentiality of credentials; promptly update account information; and notify us of suspected unauthorized access. You are responsible for activity under your account to the extent permitted by law. We may require identity or payment verification and may refuse, suspend, or close accounts for legitimate security, fraud-prevention, legal, or operational reasons.3. Offerings and Brand-Specific Terms
Universal Inc. operates distinct brands whose offerings may include physical products, digital content, memberships, coaching, personal training, educational programs, communities, events, software, and artificial intelligence-enabled experiences. Additional terms, policies, waivers, product instructions, order terms, or program rules presented with a particular offering are incorporated into these Terms. If a specific term conflicts with these general Terms, the specific term controls for that offering.4. Orders, Pricing, Payment, and Taxes
• Prices, product descriptions, availability, and promotions may change before an order is accepted.
• You authorize us and our payment processors to charge the payment method you provide for authorized purchases, applicable taxes, shipping, and disclosed fees.
• You are responsible for providing accurate billing, shipping, and contact information.
• We may correct pricing or description errors and may reject or cancel an order before fulfillment. If payment has been collected for a canceled order, we will provide an appropriate refund.
• Taxes are collected where required. You remain responsible for taxes not collected by us where applicable.
Physical-product shipping, delivery, return, replacement, and refund terms are those disclosed at checkout or in the applicable brand policy. Digital content, services, events, and personalized offerings may have different cancellation or refund conditions, which will be disclosed with the applicable offer.5. Subscriptions, Memberships, and Automatic Renewal
If you purchase a recurring subscription or membership, the checkout page or enrollment materials will disclose the price, billing interval, renewal terms, cancellation method, and other material conditions. By enrolling, you authorize recurring charges until you cancel or the subscription ends.
You may cancel using the method provided in your account, enrollment materials, receipt, or applicable brand support channel. Cancellation applies to future renewal charges and does not automatically create a refund for amounts already paid, except as stated in the applicable refund policy or required by law. We will provide legally required renewal notices and a reasonably accessible cancellation method.
If we materially change the price or renewal terms, we will provide notice and obtain any consent required by applicable law before the change takes effect.6. Coaching, Fitness, Wellness, and Educational Disclaimer
RE-BOOTED, Universal Personal Training, Universal You, and other Universal offerings may provide coaching, fitness, wellness, motivational, lifestyle, or educational information. Unless expressly stated and provided by a properly licensed professional acting within the scope of a separate professional engagement, these offerings are not medical, mental-health, legal, tax, financial, nutritional, or other regulated professional advice.
Consult an appropriate licensed professional before beginning an exercise, nutrition, wellness, or behavior-change program, particularly if you have a medical condition, injury, pregnancy, disability, or other concern. Stop participation and seek appropriate care if you experience pain, dizziness, shortness of breath, or other concerning symptoms. In an emergency, contact local emergency services. Results vary and are not guaranteed.7. Product Use and Safety
You agree to read and follow labels, instructions, warnings, storage guidance, and intended-use limitations for physical products, including gardening and soil-related products offered through Dirty Gurl Dirt. Use products only as directed and keep them away from children, pets, food, or other sensitive environments where instructed. Do not rely on website content as a substitute for product labels or professional advice.8. Artificial Intelligence and Automated Features
AIRLUME and other Universal offerings may use artificial intelligence, automation, or machine-generated content. Outputs may be incomplete, inaccurate, outdated, or unsuitable for your circumstances. You are responsible for reviewing outputs and exercising independent judgment before relying on or acting upon them.
Do not submit sensitive personal information, confidential information, trade secrets, protected health information, or regulated data to an AI feature unless the feature expressly permits it and provides appropriate terms. AI features are not a substitute for professional advice or emergency services. We may use automated systems to support moderation, security, recommendations, and customer service, subject to our Privacy Policy.9. Acceptable Use
You may not use an offering to:
• Violate any law, regulation, court order, contractual duty, or third-party right.
• Harass, threaten, defraud, impersonate, exploit, or harm another person.
• Upload or distribute unlawful, infringing, deceptive, defamatory, obscene, malicious, or privacy-invasive content.
• Introduce malware, interfere with security, probe vulnerabilities, bypass access controls, or disrupt an offering.
• Scrape, harvest, crawl, or use automated means to access an offering except as expressly authorized.
• Reverse engineer, decompile, copy, frame, resell, or commercially exploit an offering except where applicable law prohibits restriction or we provide written permission.
• Use an offering or its output to make unlawful discriminatory decisions or to facilitate high-risk or harmful activity.
• Misrepresent affiliation with Universal Inc. or use our brands in a way likely to cause confusion.10. User Content and Feedback
You retain ownership of content you submit, subject to rights you grant us. You represent that you have the rights needed to submit the content and that it does not violate law or third-party rights.
To operate and improve the applicable offering, you grant Universal Inc. a nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, transmit, and otherwise use submitted content solely as reasonably necessary to provide, secure, support, and improve the offering and as described in our Privacy Policy. This license ends when the content is deleted from our systems, subject to reasonable backups, legal obligations, and content shared with others.
If you voluntarily provide ideas, suggestions, or feedback, we may use them without restriction or compensation, provided we do not publicly identify you without permission.11. Intellectual Property
The offerings and their software, designs, interfaces, text, graphics, photographs, videos, audio, courses, methods, downloads, trademarks, logos, and other content are owned by Universal Inc., its brands, or licensors and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable license to access and use the offering for its intended personal or internal business purpose.
No right is granted to use Universal Inc., RE-BOOTED, Dirty Gurl Dirt, Universal Personal Training, AIRLUME, or other names, logos, slogans, or marks without prior written permission. All rights not expressly granted are reserved.12. Third-Party Services and Links
Offerings may integrate with or link to third-party services. Third parties control their own services, terms, privacy practices, availability, and content. Universal Inc. is not responsible for third-party services and does not endorse them merely by linking or integration. Your dealings with a third party are between you and that party.13. Communications
You agree that we may send service-related notices electronically, including by email, account notification, or website posting. If you separately consent to marketing email or SMS communications, you may use the unsubscribe or opt-out method provided. SMS program terms are governed by the Universal Inc. SMS Terms, and data practices are described in our Privacy Policy.14. Suspension and Termination
You may stop using an offering at any time and may close an account through available account or support options. We may suspend or terminate access if we reasonably believe you violated these Terms, created risk or legal exposure, failed to pay authorized charges, misused an offering, or if an offering is discontinued. Where appropriate, we will provide notice and a reasonable opportunity to cure.
Provisions that by their nature should survive termination—including payment obligations, ownership, licenses already granted, disclaimers, limitations of liability, indemnification, dispute terms, and general provisions—will survive.15. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE OFFERINGS ARE PROVIDED "AS IS" AND "AS AVAILABLE." UNIVERSAL INC. AND ITS AFFILIATES, BRANDS, LICENSORS, AND SERVICE PROVIDERS DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT AN OFFERING WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR SUITABLE FOR EVERY PURPOSE; THAT CONTENT OR OUTPUTS WILL BE ACCURATE OR COMPLETE; OR THAT ANY PARTICULAR BUSINESS, HEALTH, FITNESS, PERSONAL, GARDENING, OR OTHER RESULT WILL BE ACHIEVED. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY.16. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNIVERSAL INC. AND ITS AFFILIATES, BRANDS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING FROM OR RELATING TO AN OFFERING OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR CLAIMS ARISING FROM OR RELATING TO AN OFFERING OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO UNIVERSAL INC. FOR THE SPECIFIC OFFERING GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US $100.
These limitations do not exclude liability that cannot lawfully be excluded or limited, and they do not limit any non-waivable consumer rights.17. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless Universal Inc. and its affiliates, brands, officers, directors, employees, and agents from third-party claims, damages, losses, liabilities, and reasonable costs arising from your unlawful misuse of an offering, your user content, or your material violation of these Terms or another person's rights. This section does not require indemnification for our own unlawful conduct.18. Disputes, Governing Law, and Venue
Before filing a formal claim, you and Universal Inc. agree to make a good-faith effort to resolve the dispute by sending a written description of the issue and requested resolution to the contact address below and allowing 30 days for a response. This informal process does not prevent either party from seeking urgent injunctive relief or filing a claim before a limitations period expires.
Except where applicable law requires otherwise, these Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. You and Universal Inc. consent to the personal jurisdiction and venue of the state and federal courts serving Kent County, Delaware. Mandatory consumer protections of your home jurisdiction remain applicable where they cannot lawfully be waived.19. Changes to These Terms
We may update these Terms to reflect changes in our offerings, operations, or legal obligations. We will post the revised Terms and update the Last Updated date. If a change is material, we will provide additional notice or obtain consent where required. Changes apply prospectively unless law permits otherwise. Continued use after updated Terms take effect constitutes acceptance, except where additional consent is required.20. Changes to or Discontinuation of Offerings
We may modify, suspend, or discontinue an offering or feature. When reasonably practicable, we will provide notice of a material discontinuation affecting a paid offering and address prepaid, unused amounts consistent with the applicable offer terms and law. We are not liable for changes to free features or third-party dependencies except as required by law.21. General Terms
• These Terms and incorporated brand- or offer-specific terms constitute the agreement concerning the applicable offering.
• If a provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain effective.
• Our failure to enforce a provision is not a waiver.
• You may not assign these Terms without our written consent. We may assign them in connection with a reorganization, merger, acquisition, financing, or transfer of an offering, subject to applicable law.
• Section headings are for convenience only. The words "including" and "includes" mean "including without limitation."
• Neither party is liable for delay caused by events beyond reasonable control, except for payment obligations and as otherwise required by law.Universal Inc.
https://www.universal-inc.com
[email protected]
+1 (888) 720-6889
Universal Inc.
8 The Green STE B
Dover, DE 19901
United States